Support Center
Frequently Asked Questions
How do I participate in competitions?
Browse available competitions, select one you like, purchase tickets, and wait for the elimination rounds to begin.
When are winners announced?
Winners are announced immediately after the competition ends. You'll receive a notification if you win.
How do I receive my prize?
Prizes are typically paid out within 7 business days via your preferred payment method.
Can I get a refund for tickets?
Ticket purchases are final and non-refundable, as stated in our Terms of Service.
How does the elimination process work?
Participants are randomly eliminated at set intervals until one winner remains. See our How It Works page for details.